By purchasing a promotional package, you are committing to a discounted term contract. At the end of the period of time, the subscriptions for Agent CRM and Marketing+ will continue at $97.00/mo each or a combined cost of $194/mo unless you cancel or downgrade the subscriptions. Cancellations are initiated by going to https://cancel.agent-crm.com. Any other message sent to support do not count as a cancellation unless you go through the funnel acknowledging loss of access and removal of data. The All Access Pass will not auto-renew. There are no refunds for unused DFY (done-for-you time)/ Expert Help time. There are no refunds for cancelling Agent CRM or Marketing+ or the All Access Pass early or for months where subscriptions were not made use of. Review Refund Policy for more info.